Frequently Asked Questions (FAQ)

Welcome to our help center. Here you will find clear and objective answers regarding international purchases, delivery times, customer support, and important information about our products imported from the United States.

📦 Are the products original?

Yes. All the products we offer — CitrusBurn™, Ignitra™, LeanBiome™, SlimLeaf™, and CardioSlimTea™ — are 100% original. They are shipped directly from the United States through the ClickBank platform, guaranteeing authenticity and security.

🌎 Is this an international purchase?

Yes. All products are shipped directly from the United States to your destination. As this is an international shipment, your package may be subject to inspection by your country's local customs clearance before being released for final delivery.

⏱️ What is the delivery time?

The average delivery time is 5 to 20 business days, which may vary depending on:

Customers will receive full tracking details to monitor every step of the process.

🔍 How does order tracking work?

Once payment is confirmed, you will receive:

Tracking information updates automatically as the package moves forward.

💳 How does payment work?

Payments are securely processed by ClickBank, one of the world's largest platforms for digital and physical products. The total amount will be processed in USD or automatically converted to your local currency at checkout.

📩 I didn't receive the confirmation email. What should I do?

Please check your:

If you still can't find it, you can retrieve your order details directly through ClickBank Support using the email address you used for the purchase.

📞 How do I request support for my order?

Official support is provided directly by ClickBank. You can access it at:

There, you will be able to:

You can also use the direct support link found inside your purchase confirmation email.

🚚 Is delivery available worldwide?

Yes. We ship directly to your country with secure international distribution networks covering worldwide destinations.

🔄 Is there a guarantee?

Yes. All products come with an official ClickBank money-back guarantee, which can vary between 60 and 180 days depending on the specific supplement. The guarantee remains fully valid for international purchases.

📘 Do these products have side effects or contraindications?

Since these are dietary supplements, it is highly recommended that individuals with pre-existing medical conditions, pregnant or nursing mothers, or anyone currently taking medication consult a healthcare professional before use.